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What do you want to pay?

Where to find this

Your account number can be found in the top right corner of your bill.
If it includes any dashes or hyphens, leave these out

£
Account number
Where to find this

Your account number can be found in the top right corner of your bill
If it includes any dashes or hyphens, leave these out

£
Where to find this

Your invoice number is 8 digits long
It can be found on the right hand side of your invoice

£
Where to find this

Your invoice number is 18 digits long and always starts with the digits ‘16’
It can be found in the top right corner of your invoice
When you enter your invoice number, leave out any gaps

16
£
Where to find this

Your customer number is 12 digits long and always starts with the digits ‘1799’
It can be found in the top right corner of your service charge invoice

1799
£
Where to find this

Your membership number starts with the letters ‘MFTS HI’ and ends in four digits
It can be found in the top left corner of your fair trader invoice

MFTS HI
£
Where to find this

Your reference number is 18 digits long and always starts with the digits ‘16’
It can be found in the bottom left corner of your invoice
When you enter your reference number, leave out any gaps

16
£
Where to find this

Your serial number is 5 digits long
It can be found at the top of the fixed penalty notice

£
Where to find this

Your account number is 14 characters long

£
Where to find this

Your reference number is 10 characters long

£
£
£