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Request a review of a free transport decision

If your child is refused free transport you can request that the decision is reviewed. You must include:

  • Your child's name
  • Your child's date of birth
  • Name of the school that transport is required to
  • An explanation of your individual circumstances and why your child should be offered free home to school transport.

We have 20 working days to respond to your request.

If the review decides that your child is still not entitled to free transport, you may appeal against this decision. Details of how to appeal will be provided in the review response.