ALPHA This is a new service – your feedback will help us to improve it.

Permit terms and conditions

A parking permit will only be issued if an application form is completed and supporting documentation to prove your address and vehicle ownership are provided.

The permit is not transferable and must be surrendered to Medway Council in the event of:

  • The holder ceasing to be the owner of the vehicle for which the permit was issued
  • The permit becomes illegible, mutilated or defaced

Displaying your permit

The permit is only valid if displayed in a visible position on the front windscreen of your vehicle. In the case of a vehicle not fitted with a front windscreen (e.g. motorcycles) the permit must still be placed in a visible position where details on the permit can be easily checked.

A Penalty Charge Notice will be issued for not displaying a valid permit or not displaying it clearly so it can be checked.

Use of your permit

The permit may only be used in the controlled parking zone it has been assigned to, subject to space being available, which cannot be guaranteed.

A permit cannot be used to park on single or double yellow lines within your controlled parking zone.

You must ensure that your permit is valid at all times. Although renewal notices will be issued to you one month before expiry, this notice should not be relied upon.

Refunds

Refunds will only be issued for business permits.

The permit must be returned with a refund request to Parking Services, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR.

The amount to be refunded will be calculated from the date the returned permit is received by the Parking Office minus a £15 admin fee.

If you have any type of parking permit and move address or change your vehicle, you can change your permit for free. Find out more about this on our ‘change your parking permit details’ page.

Cancellations

  • We reserve the right to cancel a parking permit if the information provided on the application form is proved to be false.
  • We reserve the right to cancel a parking permit if we deem it is being misused. We will write to you before the permit is withdrawn.
  • If any vehicle is seen to be displaying a cancelled permit a Civil Enforcement Officer will issue a fine called a Penalty Charge Notice.

Declaring your information

  • It is an offence to give false or misleading information when applying for a parking permit. If you do so, you may be prosecuted and could face a fine of up to £2500.
  • It is also an offence to mishandle or fake a parking permit. You could be sent to court and if prosecuted, could face a maximum fine of £5000 or 2 years imprisonment.